US DOMESTIC POLICY:
After your payment is verified, it may take up to 24 hours to process and ship your order. This does not include weekends or holidays. Purchases made after 12:00 NOON EST will not be shipped until the next business day. If you order after 12:00 noon EST on a Friday, your order will likely be shipped out on the following Monday. Please refer to the chart below for rates/times.
DOMESTIC SHIPPING RATES:
SHIPPING RATES & DELIVERY
SERVICE COST DELIVERY TIME
- USPS First Class COST: FREE; DELIVERY TIME: 3-7 BUSINESS DAYS
- UPS 2nd Day Air COST: $15.00; DELIVERY TIME: 2 BUSINESS DAYS
- UPS Next Day Air COST: $25.00; DELIVERY TIME: 1 BUSINESS DAY
After your payment is authorized and verified, it can take up to 24 hours to process your order, excluding weekends and holidays. Purchases made after 12:00 Noon EST will not be shipped out until the next business day. If you order after 12:00 Noon EST on a Friday, your order will likely be shipped out on the following Monday. Please allow 24-48 hours for your tracking details to update.
Any brand-new product can be returned for a full refund or store credit within 60 days of delivery. We offer free and easy returns for all domestic and international orders over $100 USD. Please contact Customer Support to schedule the return and receive a prepaid return label. Expedited shipping charges are non-refundable.
For international returns under $100 USD, the customer is responsible for return shipping.
RECEIVE A DAMAGED ITEM?
Receive a damaged item? Please reach out to our Customer Support team firstname.lastname@example.org and they will help resolve the issue. See more warranty information on our customer service page: